The State of Work Methodology 37 In the first quarter of 2019, SAMPLE SIZES IN EACH MARKET (someone who uses the the highest-quality and most screen for contradictory Slack partnered with market internet from any device and representative data, the sur- answers. Between 5% and research firm GlobalWebIndex any location) and knowledge vey was broken into several 10% of the surveys in each to undertake multimarket, Australia 1,250 workers (employed individuals themed “blocks,” which were market were removed during quantitative research designed who hold an office position then randomized to remove these checks. to understand the views of Brazil 1,000 and/or “work with data, any bias around the ques- knowledge workers as well as France 1,250 analyze information or think tion order. Routing methods, Within the final sample, the trends affecting the future creatively” in a typical work which direct respondents to respondents were assigned of the workplace. Germany 1,250 week). The surveyed popu- relevant survey questions, a weight based on their lation spanned an age range were applied to ensure that all representativeness of Slack and GlobalWebIndex India 2,000 of 16 to 64, more than 40 respondents were presented surveyed markets. Weights co-designed the questionnaire, industries, all company sizes, with questions pertaining to took into account age, gender which GlobalWebIndex then Japan 1,000 and all career levels (from their workplace experience. and education profile and fielded as an online survey skilled/semi-skilled work- were used to estimate how to 17,000 knowledge work- Singapore 1,000 ers and office staff to senior After fieldwork was com- many real-world people a ers across 10 markets. The executives). pleted, GlobalWebIndex data point represents. The 20-minute survey included Spain 1,250 vetted all responses across a report specifies when these Likert scale, dichotomous and Participants completed the series of metrics. These projections were used. multiple-choice questions. U.K. 3,000 survey in their local lan- included analysis of survey guage, and questions were completion time; checks for All respondents were iden- U.S. 4,000 localized to each country to patterned answers; and the tified as internet users ensure relevancy. To produce use of logic traps, which © SLACK TECHNOLOGIES, INC. 2019